Your privacy is extremely important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website, you consent to the practices detailed in this policy.

Information We Collect

When you make a purchase on WhiskerFeed, we collect personal information such as your name, address, and email to complete your transaction. Additionally, when you browse our site, we automatically receive your computer’s IP address to help us understand your browser and operating system.

If you opt-in, we may also send you emails about our store, new products, and other updates.

How We Obtain Your Consent

By providing personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or process a return, you consent to our collecting and using it solely for these purposes.

If we request personal information for secondary reasons (e.g., marketing), we will either ask for your consent directly or offer an option to decline.

How to Withdraw Consent

If you’ve opted in to receive marketing communications and change your mind, you can withdraw consent for contact or for the continued collection, use, or disclosure of your information at any time by emailing us at support@whiskerfeed.com.

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Payment

We use Razorpay to process payments. Neither WhiskerFeed nor Razorpay stores your card data. All information is encrypted per Payment Card Industry Data Security Standard (PCI-DSS) during the transaction. Payment information is only used to complete your purchase and is not stored afterward.

Our payment gateway complies with PCI-DSS standards to ensure the secure handling of credit card information. For more information, please review Razorpay’s terms at Razorpay.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Cookies

We use cookies to maintain your session on our website. These cookies are not used to personally identify you on other websites.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will take effect upon posting to our website. If we make significant updates, we will notify you here, ensuring you stay informed about how we collect, use, and disclose information.

In case of acquisition or merger, your information may be transferred to the new owners to ensure continued service.

Questions and Contact Information

If you wish to access, correct, amend, or delete personal information, register a complaint, or request more information, please contact our Privacy Compliance team at support@whiskerfeed.com.